india usability web design
Showing posts with label india usability web design. Show all posts

Tuesday, September 25, 2007

Usability of Indian web sites




we have changed six addresses in last seven years and that is one of the reasons I keep trying to move more and more of my life online. To make ordering and tracking things easier. The things can include tata-sky subscription, LPG-cylinders, credit card bills, share trading , shopping and banking to name just a few. While most of the organizations in India do have online presence and websites, usability or a good user experience is pretty low on most of the sites. (even circa 2007)

Now, I will try to collect and post examples of bad website designs from time to time. The first one is from iocl.com (indian oil corporation) I am a domestic LPG cylinder user and want to locate the distributor in my area. I know my address. should be fairly simple? What with google map and all? Answer is a big *No*. When I click the distributor list, I just get to select state (imagine that, state). Then i am shown the name/address of all the distributors in karnataka. Now, how helpful is that?
© Life of a third world developer
Maira Gall